Please contact us immediately if there is a problem with the internal system in attempting to make payment.
We will send a PayPal invoice to your provided email for your convenience of payment, if you have trouble paying from eCrater's invoice.
Feel free to contact us if a larger quantity purchase is desired.
We will ensure you receive the best price we can offer.
Also, we will accept special orders for cosmetics and jewelry -
just let us know what you're looking for (color, selection, or size choices), and we'll respond immediately.
We ship immediately upon payment receipt.
If International Priority or Express is preferred instead, please contact us for the shipping rates.
We do not ship to certain countries due to their Custom's regulations.
Supplements may be confiscated if not allowed into a country.
If your country is not listed for shipping, check your Custom's policy for accepting the product you are interested in purchasing. Feel free to contact us if there seems to be no problem in shipping, and we will activate purchasing for you.
We are not liable for the cost of confiscations, fees, taxes,
or duty imposed; nor, will we list Custom form contents as a "gift".
In the event of Customs confiscation, once package is returned to us, we will provide an immediate refund, less shipping/handling costs.
We offer a 30 day money back return on most of our products (14 days for jewelry).
Please retain all packaging, and email us at: firstname.lastname@example.org, for further instructions.
We must receive a request via an email notice within the 30 days from actual shipment receipt.
Once product is returned at buyer's expense, we immediately process a refund based upon how payment had been made.
If free shipping was received, we deduct the actual cost of postage from the refund.
We appreciate your business and look forward to your future transactions with us. Thank you for entrusting us with your purchases. We wish you much success and enjoyment with your product selections.